PS4 Repair Service - Multiple Faults (Diag Fee)
Does your PS4 controller have multiple faults? Or not quite sure what is wrong with your controller? Your controller breaking down and not having any idea what is wrong with it can be extremely frustrating. Which is where we want to help.
With our PS4 controller repair, we will identify the issue your controller may be having. We will identify whether your broken controller PS4 is suffering from stick drift, if it has broken triggers and buttons, or if it is an underlying issue and inform you about it.
It is important to note that this service identifies the issues your controller is having, before informing you of the service you will need to pay for to get the problem fixed. Note that the £9.99 fee is a diagnostic charge, and will be refunded if you carry out the repair.
Upon purchasing this service, you will be sent a shipping label which you can use to send your controller to us. Once we have received your controller, our controller specialists will take a look at it and figure out why it is broken. When the issue is identified you will be given the option of either letting us repair your controller for an additional fee or getting your controller returned.
Already know what issue your PS4 controller is having? We have a number of repair services that may help. Including PS4 controller stick drift repair, PS4 controller button replacement and PS4 controller AUX port repair.
PLEASE NOTE: This repair is valid only for the Sony PlayStation 4 DualShock Controller
How do I send my controller to you?
After confirming your repair order, expect to receive an automated email containing comprehensive instructions on how to ship your controller to us at absolutely no cost to you.
See below our frequently asked questions.Contact Us
How long will my repair take?
Delivery times are dependant on your location. For more information please see our Shipping Policy page. Please note all Controllers are handmade meaning the delivery option you select becomes active once the controller has been manufactured.
My controller is not a Custom Controller, can you repair it?
We repair all 1st party controllers. (Sony PlayStation 4, Sony PlayStation 5, Xbox One S, Xbox Series and Xbox Elite). Unfortunately we do not repair any 3rd party controllers.
Is Warranty Included?
We offer a 3 month warranty on all repairs carried out at Custom Controllers.