If you decide to send your PS5 controller for repair, you can be sure the issue you may have will be quickly and safely resolved. Like if your PS5 Controller analogue sticks are drifting as you play, you can send it in and we will return it fully repaired. Or if your L2 and R2 triggers are acting up and haptic feedback isn’t working as it should, then you can expect a PS5 trigger spring replacement to get it working again.
And to make sure your PS5 Controller gets fully repaired without any issues, any controller that you send in will be handled by one of our controller specialists. Who will make sure that your controller is repaired and then returned to you without any delay.