Custom Controllers PS5 DualSense Controller Repair Service - Multiple Faults (Diag Fee)
No one likes a broken controller, especially when it is a brand new PS5 controller that you love when playing on next-gen. But it can become even more frustrating when your favourite PS5 controllers break, and you just can’t figure out why.
You don’t have to worry as we are here to help. With our PS5 controller multiple faults service we will take a look at your PS5 controller and identify what is wrong with it and causing you grief. And once we have identified the issue, we will offer you a choice of getting it repaired for an additional fee, or have it returned without repair.
Please note that the £9.99 fee we charge for this service is a diagnostic charge which will be refunded if you decide to carry out the controller repair with us.
When you pay for this service, you will be sent a shipping label that will let you send your controller to us to be examined. Once it has been delivered to us, we will identify the issue with your PS5 controller and then give you the choice of paying for the repair service or getting your controller returned to you without it.
Have you figured out what is wrong with your PS5 controller? We have a number of PS5 controller repair services available for a number of issues. We have PS5 trigger spring replacements (L2 R2/ Haptic feedback repair), PS5 controller button replacements and more.
Here at Custom Controllers, we only use genuine brand-new controllers from Microsoft, Sony and Nintendo. All redesigned with the highest tier designs.
To ensure your product remains at its highest quality, we offer a 12 Months Warranty so we can solve any issues you may have over time.
Build and Shipping Information
Here at Custom Controllers, we offer the quickest build and delivery for all of our controllers.
Whether you are buying a pre-designed Custom Controller or Creating Your Own, we can guarantee that 99% of the time you will receive your controller within 5 days.
If you place your order with us before 1 PM (UK), your controller will be produced that same day. Once complete and passed Quality Control, we will then dispatch the next day. Meaning that your desired controller gets to you as soon as possible.
We offer the fastest delivery compared to all of our competitors, Delivering your dream controller to you quickly and safely.
We offer FREE delivery as standard, if you are in a hurry we do offer a premium service at an extra cost. For more information please click here
All of our Custom Controllers arrive with a full 12 Months Warranty for no extra charge.
All controllers come with a 1 year Mechanical warranty provided by Custom Controllers Only. The warranty starts from the day of delivery, in the unlikely event that a fault develops then you are covered.
This warranty only covers mechanical damage.
All controllers are covered by a 3 month design warranty covering discolouration and design faults.
All of our Products come with a 14 Day Money Back Guarantee, this means for whatever reason if you are unhappy with your purchase or you want to return your item for a full refund then you have 14 days to do so.
Buy Now, Pay Later!
We offer multiple options for you to spread the cost of your order!
PayPal - Spread the cost over x3 payments.
Klarna - Buy now, pay in 3 or Buy now pay in 30 days.
LayBuy - Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments. Always interest-free.
ClearPay - Make the first of 4 payments now. Pay the rest over 6 weeks.